Employee Assistance Program (EAP)

LifeWorks by Morneau Shepell – new name, and now, no password required:
All HWDSB employees and dependents have access to LifeWorks – a confidential Employee Assistance Program (also known as an EAP) and innovative well-being resource. LifeWorks is a benefit provided by HWDSB at no additional cost to you. LifeWorks is available any time, 24 hours a day, seven days a week, with support for your mental, physical, social, and financial well-being. The service includes:  

 24/7 access to qualified advisors for expert advice, information, and resources related to work, life, family, health, money, and everything in between referrals to counselling
connections to community supports and organizations
a secure online platform (login.lifeworks.com) full of practical well-being content
free mobile app for iOS or Android 

 There are three ways to connect with LifeWorks:  

1. By mobile app: The app is the best way to keep LifeWorks with you on the go, wherever you go! Simply click on your device’s store icon below to go to the download page. Once you’ve downloaded the app, follow the instructions to log in with our shared/group username and password (shown below). After initial log in, you’ll just tap the icon on your phone’s screen to launch the app! 

2. Online resources: Available at www.lifeworks.com – new employees will receive an invitation by email to enrol. 

3. By toll-free number 1-888-521-8300, 24/7, whenever you like, as often as you like. A professional advisor can provide expert guidance and resources to assist you with a wide range of issues, such as:  

Life:  Stress/Overload, Anxiety, Depression, Grief/Loss, Community Resources
 Family: Parenting, Separation/Divorce, Blended Families, Caring for Older Adults, Education
Money:  Saving/Investing, Debt Management, Estate Planning/Wills, Home Buying/Renting
Work:  Work Relationships, Job Stress/Burnout, Managing People                    Health:  Fitness/Nutrition, Sleep, Addiction/Recovery, Smoking Cessation, Alternative Health 





Lifeworks Perks and Savings


If you have any further questions regarding EAP please contact your supervisor or Return to Work Coordinator.